Tax Department employees will guide you step-by-step as you complete your own tax returns at no charge using secure online tax software. It's quick and easy! Please call the Library to schedule an appointment - 585-768-8300. 

You qualify for assistance if you:

• earned $89,000 or less in 2025 (filing as an individual or family)
• have basic computer skills
• have an active email account

What you'll need:

• copy of last year's tax return if you filed, or your prior year federal adjusted gross income (FAGI)
• government-issued photo ID (passport, driver's license, or state-issued non-driver or IDNYC card)
• IDs for both spouses, if filing jointly
• birth dates and Social Security numbers for you, your spouse, and your dependents
• proof of all income (wages, interest and dividend statements, including cash income):
  • Forms W-2, 1098, 109
  • any other documents showing additional income
• health insurance statement, Forms 1095-A, B, or C
• information related to any credits you're claiming
• banking information for direct deposit or direct debit (the account number and the routing number for your bank)
• NY529 College Saving Account information, if requesting refund to be distributed to an NY-529 account

Time slots:
10:00 -11:30 AM
11:30 AM - 1:00 PM
1:30 - 3:00 PM
3:00 - 4:30 PM
4:30 - 6:00 PM

Please call the Library to schedule an appointment - 585-768-8300.